- Log in to your account and from the dashboard Withdrawal Go to the option.
- Choose your preferred method — bKash, Nagad, Rocket, or bank transfer.
- Enter amount (minimum ৳500) and confirm your registered mobile number.
- Verify the OTP and submit.
Deposits and withdrawals must use the same payment account. Withdraw to the same number you used to deposit.
- bKash Transaction ID (TrxID) Make a note of it — without this, resolving the issue will be difficult.
- Refresh the page and check your deposit history in the dashboard.
- If the balance doesn't appear, contact Live Chat and provide your TrxID.
- The payment was sent to the wrong number.
- Payment not completed within the specified time limit.
- The mobile banking server is temporarily down.
- Step 1: Force close the app (swipe it away) and reopen it.
- Step 2: Restart your phone — this alone fixes the problem most of the time.
- Step 3: /download Visit the - page to check if a new version is available. If one exists, uninstall the old version and install the new one.
- Step 4: Check your phone's storage — you'll need at least 500 MB of free space.
- Step 5: Check your internet connection — the app may not load if your signal is weak.
Only Official Download Page Download the APK from -. Downloading the app from third-party sites carries security risks.
- Log in → click the profile icon in the top-right corner.
- Account Settings or Edit Profile Go to -.
- You can update your name, address, and date of birth — however, name changes after KYC verification require approval from support.
- An active Bangladeshi mobile number (+880)
- A valid Email Address
- At least 8 characters Password
- Age At least 18 years old
- License: Licensed by Curacao eGaming — an internationally recognized gaming regulatory authority.
- Security: 256-bit SSL encryption — all your data and transactions are fully secured.
- Fairness: All games use an RNG (Random Number Generator) — ensuring completely unbiased results.
- Transparency: Payment terms and bonus conditions are clearly stated.
- Responsible Gaming: Self-exclusion and limit-setting tools are available.
- Cooling-Off Period (Temporary): Go to Settings → Responsible Gaming → Cooling-Off to take a break ranging from 24 hours to 30 days. No bets or deposits will be possible during this period.
- Self-Exclusion (long-term or permanent): Go to Settings → Self-Exclusion to suspend your account for 3 months, 6 months, 1 year, or permanently.
- Via support: Requests made via live chat take effect within 2 hours.
If gaming is causing you stress, taking a break is absolutely the right call. Responsible Gaming Pagefor more information.